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SAP CRM training: tailor made curriculum and execution
SAP CRM rollout training for IT and end users
Project duration in months
24
CLIENT: provider of real estate heating management services
CONTEXT: equip a decentralized service force of 1.900 employees with a high-end CRM solution for sales, service and marketing
OUR CONTRIBUTION: design an individualized training curriculum for IT personnel to understand and run the solution, as well as end-user training to maximize value with the new system
BUSINESS BENEFIT: maximized value by optimized system usage, early-on monitoring of potential improvements and adaptation of approach and curriculum
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