Program manager coaching
SAP CRM multi-site harmonization for sales, service and marketing
Project duration in years:
CLIENT: global manufacturer of fixing solutions with more than 20 billion EUR revenue
CONTEXT: complex harmonization and simplification program with high demand on communicative sensitivity and smart approach for master data consolidation and harmonization
OUR CONTRIBUTION: development of CRM strategy and roadmap, communication and mobilization advisory; setup of PMO services
BUSINESS BENEFIT: independent sparring partner for program manager, including advisory on potential service providers etc.