Mission critical infrastructure with more than 45.000 users
Highly mission critical infrastructure for 45.000 users, with minimal change to existing processes
Project duration in months
48
CLIENT: A German public authority providing security and prevention services
CONTEXT: Creating a system environment with minimal process adjustments serving the needs of mobile and stationary users on SAP CRM and ERP. Leveraging SAP CRM for criminal investigation case processing.
OUR CONTRIBUTION: Requirements engineering, process design and system as well as architecture landscape development; project leadership, release management, leadership of development team, training and coaching across several release changes and go-lives
BUSINESS BENEFIT: Leverage of SAP CRM standards combined with creative interpretation of objects for the respective business process. Alignment with SAP to create a template for further public-sector organisations.