Mission critical infrastructure: modern investigation and prevention organization in Bavaria with more than 40.000 users
Highly mission critical infrastructure for 40.000 users with minimalistic change of existing processes
Project duration in years:
4
CLIENT: Public service provider with more than 40.000 users providing security and prevention services in Bavaria
CONTEXT: Creating a system environment with minimalistic process adjustments serving the needs of mobile and stationary users using SAP CRM and ERP solutions. Leveraging SAP CRM for criminalistic investigation processing.
OUR CONTRIBUTION: Requirements engineering, process design and system as well as architecture landscape development; project leadership, release management, leadership of development team, training and coaching across several release changes and go-lives
BUSINESS BENEFIT: Leverage of SAP CRM standards along creative interpretation of objects for the respective business process. Alignment with SAP for creation of a template for other countries in Germany