Our experience: numerous successful projects -
what can we do for your Suriro?
Application Management Design and Setup - ramp up of 3rd level support for leading institute in financial industry
SAP CRM Mobile & Server implementation for leading global mobile phone provider - design, implementation and roll-out as project manager
Multi-Level CRM review including strategy, processs layout and maturity, system landscape and team-setup - the basis for a re-setup.
Development, alignment and approval management of global service management replatfroming program - including stakeholder committment management.
Global Sales and Service Harmonization at leading provider of transportation solutions. SAP Template & industrialized rollout. Large offshore delivery portion.
Development of global service concept for a leading global multi-brand provider of consumer goods - including complaint & escalation management (ITIL compliant)